our services

we meet and anticipate your needs

navigating the aging journey with expertise and compassion

Minimum visit duration

we embrace a different philosophy

Traditional home care providers typically require a minimum of four hours for each visit, aiming to streamline their operations. However, this approach can be impractical for many seniors who require less assistance or may have to limit weekly care due to cost. At Cove Concierge, we embrace a different philosophy. Seniors have unique needs and preferences, and our job is to cater to you, not fit you into a box . That's why we offer concierge care without any hourly minimums. Eliminating hourly requirements is just one way we're rewriting the rules of senior care.

Our concierge care begins with an in-home visit led by Donna Pellegrino M.S. to assess your specific needs. Observing how a client lives at home offers unique insights. We use those insights to craft a flexible and personalized care plan outlining your unique path forward, without having to start from scratch, as care needs change.

Concierge Assessment

Our service simplifies healthcare coordination by connecting primary care, vision, podiatry, rehabilitation, imaging, and more, while providing transportation and seamless collaboration with all providers. In times of financial strain, we partner with elder law attorneys, wealth managers, and the care team to create sustainable, safe, and personalized solutions. When emergencies arise, our on-demand caregivers are available to stay with your loved one, day or night, ensuring you're always informed in real-time.




Geriatric Care MANAGEMENT

 We identify potential cost savings. With your permission, Cove handles everything to reduce expenses, even installations. 

  • Healthcare technology, like app-controlled medication dispensers, can save thousands, and increase efficacy, by replacing outdated manual methods.

  • Extend independent living with in-home cameras, HERO medication dispensers, meal delivery services, housekeeping and care hours.

  • Costly medications?  You may benefit from a different insurance plan, switching to generics, appealing for insurance coverage, or using doctor samples or discount cards.




cost of care optimization

Seniors moving into a senior living community or family member's home doesn't guarantee immediate improvement or social engagement. Acclimating to a new living situation, especially after years of independence, can be a tough transition. We provide tailored support to ensure the move is truly fulfilling and enriching, for everyone involved. 

Acclimating to new living situation

As seniors grow older, many experience a diminished sense of purpose or increased feelings of loneliness. We advocate for a person-centered approach to care management; focusing not only on managing medical conditions, but also on the individual. We prioritize aspects of life that bring meaning to each person.

Senior-Specific Social Supports

Managing senior care goes beyond health conditions, we recognize seniors are people first. We curate activities designed to promote engagement, stimulate cognitive function, and foster enjoyment.  Even if mobility is an issue, Cove provides a wheelchair to make access to the Symphony, walks in the park, or downtown events a breeze. 

Curated recreational Activities

Many seniors need help with daily tasks, often relying on family. We offer a respectful solution that promotes senior independence while allowing families to step back from caregiving responsibilities.

- Senior Living Move: We arrange furnishings, tech setup, installations or shopping for essential home supplies.

- Clothing shopping, for seniors who prefer to dress independently or those who require assistance.

- Arranging delivery and set up of medical equipment.

- Resolving TV, phone, or computer issues.

Tech Troubleshooting & Resource Procurement

Caring for a loved one with dementia is tough, and burn-out is real.  Cove offers on-demand respite, giving caregivers the breaks they deserve.  Need a night out, or weekend away? Our caregivers provide peace of mind, whether recurring or occasional.

DEMENTIA RESPITE 

We meticulously research and provide information on ancillary supports such as available funding, health plans, specialty physicians, elder law attorneys, nutrition delivery, adaptive devices to ease independent living and more.

Research Assistance

We're trained to ask the right questions at the clinical point of care. Whether transitioning from hospital to rehab or from rehab to home, we're here to guide you through every step, seamlessly. Managing a crisis, finding the best care centers or understanding health coverage is overwhelming. We have the answers you need and will advocate on the your behalf. 

BEDSIDE ADVOCACY & CARE TRANSITIONS

If the time comes to consider alternative care settings, we offer expert advice, referrals and coordination to a new living situation tailored your care needs, requests and budget.

RElocation Coordination

Choosing a physician involves more than just a Google search. It includes reviewing ratings, specialties, accessibility, comparing costs, scheduling appointments, and ensuring respectful treatment. Our concierge service manages all details, saving you time and hassle.

REFERRALS TO GERIATRIC SPECIALISTS

We're experts at spotting potential risks and challenges before they become problems. Unlike traditional approaches that focus solely on tasks, our training and experience bring innovation, instinct, and sustainable solutions to the table. This unique ability allows us to identify sources of disruption that often go unnoticed by others.

EARLY INTERVENTION AND RISK MITIGATION

Experience direct and prompt communication through video, text, email, or phone; directly from your designated care manager. Waiting for callbacks can only fuel frustration. We keep you informed, in real-time, without any automation.

On-Demand COMMUNICATION

Helpful tips:
navigating the care search

Avoid making hasty decisions in a panic 

Navigating aging transitions can be overwhelming with countless options and urgent concerns. As Tony Robbins wisely says, "Successful people ask better questions." Stay curious, ask open-ended questions, and trust your instincts. Avoid relying on social media or top-ranked ads. While we hope you choose Cove Concierge, the most important thing is ensuring your loved one receives the best care. Take your time, make thoughtful decisions, and your due diligence will lead to lasting peace of mind. And if you ever feel uncertain, don’t hesitate to reassess—it’s never too late to pivot.

"Concierge care isn’t a luxury, it’s a necessity."

Book a complimentary discovery call with us!

If you'd like to schedule a complimentary consultation with Donna Pellegrino, please use the calendar below to choose a suitable time slot. We look forward to speaking with you!

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