our services

navigating the aging journey with expertise and compassion

we meet and anticipate your needs

Minimum visit duration

we embrace a different philosophy

Traditional home care providers typically require a minimum of four hours for each visit, aiming to streamline their operations. However, this approach can be impractical for many seniors who require less assistance or may have to limit weekly care due to cost. At Cove Concierge, we embrace a different philosophy. We understand seniors often have specific needs and preferences, and we're here to cater to them. That's why we offer concierge care without any hourly minimums. Eliminating minimum requirements, just one of the ways we're rewriting the rules of senior care.

Our concierge care begins with an in-home visit led by our clinical director to assess your specific caregiving needs. Observing how a client lives at home offers unique insights. We use those insights to craft a flexible and personalized care plan outlining your unique path forward, without ever having to start from scratch as care needs change.

Concierge Assessment

Our healthcare provider coordination and collaboration services simplify the process of managing various healthcare providers. Our team schedules and maintains a designated client calendar and will collaborate with primary care, medical home care, outpatient therapy, eye doctors, podiatrists and more.

And we always keep you informed, in real time. 

CARE MANAGEMENT, COORDINATION & COLLABORATION

Maximizing coverage and reducing cost is a critical part of our concierge care services.

  • Questions about  Medicare coverage?
  • Do I need a gap policy?
  • Which senior community and level of care is right for my needs and budget?
  • What services are covered and what will I need to privately pay?
  • What is medical home care and non-medical home care?


cost of care optimization

Seniors moving into a senior living community or family member's home doesn't guarantee immediate improvement or social engagement. Acclimating to a new living situation, especially after years of independence, can be a tough transition. We provide tailored support to ensure the move is truly fulfilling and enriching, for everyone involved. 

Acclimating to new living situation

As seniors grow older, many experience a diminished sense of purpose or increased feelings of loneliness. We advocate for a person-centered approach to care management; focusing not only on managing medical conditions, but also on the individual. We prioritize aspects of life that bring meaning to each person.

Senior-Specific Social Supports

Managing senior care goes beyond health conditions, we recognize our seniors are people first. We curate activities designed to promote engagement, stimulate cognitive function, and foster enjoyment for seniors.

Curated recreational Activities

Many seniors struggle to use the internet or no longer drive; requiring all of their needs go through family. We create a respectful barrier for the senior and meet that need creating a deeper sense of independence.

Durable medical equipment is ordered by a doctor, but often falls on family to secure those resources.  Cove streamlines this process making DME one less worry.

Moving to a community can offer families peace of mind; but then they must arrange for furnishings or tech setup. Our concierge service handles it all. 

Resource Procurement

With our Dementia Care Support and Respite Services, families can find comfort in knowing that their loved ones are receiving the specialized care and support they need to thrive, while also providing caregivers the opportunity to take essential breaks and recharge.  Often, a caregiver's weekend away is transformative for everybody.

DEMENTIA SPECIFIC RESPITE OPTIONS

We meticulously research and provide information on ancillary supports such as available funding, health plans, specialty physicians, elder law attorneys, nutrition delivery, in-home chefs, and more.

ANCILLARY SUPPORT RESEARCH

We're trained to ask the right questions at the clinical point of care. Whether transitioning from hospital to rehab or from rehab to home, we're here to guide you through every step, seamlessly. Managing a crisis, finding the best care centers or understanding health coverage is overwhelming. We have the answers you need and will advocate on the family's behalf. 

BEDSIDE ADVOCACY & CARE TRANSITIONS

If the time comes to consider alternative care settings, we offer expert advice, referrals and coordination to a new living situation tailored your care needs, requests and budget.

RElocation Coordination

Choosing a physician involves more than just a Google search. It includes reviewing doctor ratings, specialties, accessibility, comparing costs, scheduling appointments, and ensuring respectful treatment. Our concierge service manages all details, saving you time and hassle.

REFERRALS TO GERIATRIC SPECIALISTS

We're experts at spotting potential risks and challenges before they become problems. Unlike traditional approaches that focus solely on tasks, our training and experience bring innovation, instinct, and sustainable solutions to the table. This unique ability allows us to identify sources of disruption that often go unnoticed by others.

EARLY INTERVENTION AND RISK MITIGATION

Experience direct and prompt communication through video, text, email, or phone; directly from your designated care manager. Waiting for callbacks can only fuel frustration. We keep you informed, in real-time, without any automation.

STREAMLINED COMMUNICATION

finding appropriate options for care

making these monumental decisions can feel overwhelming. 

Navigating aging transitions without prior experience can be overwhelming, given the myriad of choices and imminent concerns. As Tony Robbins advises, "Successful people ask better questions." Stay curious, ask open-ended questions, and trust your instincts. Avoid relying on social media or high-ranking ads.  While we hope you choose Cove Concierge, what truly matters is your loved one's care. Take your time, make decisions that feel right and sensible. In the long run, your due diligence will ensure lasting peace of mind. 

"Concierge care isn’t a luxury, it’s a necessity."

Book a complimentary discovery call with us!

If you'd like to schedule a complimentary consultation with Donna Pellegrino, please use the calendar below to choose a suitable time slot. We look forward to speaking with you!

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